Job Title – Client Account Manager
Salary – up to £30K

Would you enjoy working at the heart of a dynamic and growing technology company, playing a vital role in its continuing success? Integrator Housing Solutions provides asset management software in the housing industry and is now looking for an experienced Client Account Manager to be the first point of contact for all our customers. You will work closely with colleagues to manage our client relationships with more than 30 major housing associations, local authorities and contractors who have been using our system for over 10 years.

 

This year we are launching a brand new asset management system which represents a combination of years of experience, customer feedback and technical developments, and you would play an integral part in the success of this going forwards.

 

By joining Integrator Housing Solutions you would become part of a small, friendly team that cares about the people who use its products, and works hard to help our clients get the most out of our asset management system, ensuring they are well supported.  You will enjoy identifying and developing new business opportunities, managing them from the initial enquiry through to invoice, and have a minimum of 3 years experience building and maintaining relationships with clients, both old and new.

 

As well as learning about our product and services and keeping up to date with changes, you will capture and maintain accurate client contact records in our CRM system. You will need to have excellent time management skills, a professional telephone manner and impeccable communication and written skills, as well as be a good team player with high attention to detail. Experience using Microsoft Office is essential, you will need to have the ability to work well under pressure whilst maintaining focus, prioritise your workload, be conscientious, proactive, flexible and support the wider team as needed.

 

This is a home-based role – thereby offering some flexibility and the chance to make a big impact on a small, growing company that takes pride in its 20 year heritage, technical focus and work ethic.
This is an excellent opportunity to work for a respected company within the asset management sector.

If you’d like to apply, please send a covering letter and CV to

helen.harrison@integrator.solutions