How We Work
More than just software, we’re with you every step of the way…
We are incredibly proud of our customer-focused team. An approach which we extend to new and existing customers at all times. Our clients describe us as impressive, supportive, and valuable with a can’t do enough attitude. And it’s easier than you might think to switch your asset management needs over to Integrator Plus. We are with you throughout the switching process and our after care service and ongoing training and support are industry-leading.
Is Integrator Plus right for you?
Whether you manage or survey from dozens or thousands of properties each year, Integrator Plus is right for you. For the last 21 years we have worked with asset and property managers across the UK to provide a customer-focused, yet highly efficient and cost effective software that’s built for your requirements.
Built for Housing Associations and Local Authorities
Developed to enable surveyors on and offsite
Recommended by consultants for strategy implementation
Perfect for charities, almshouses and the public sector
5 simple steps to next level Asset Management Software
You don’t need to jump through data transfer hoops to come on board with Integrator Plus. We guarantee a pain-free process in just five easy steps…
You can give us a call on the phone or drop us an email. Either way, we’ll have an initial chat with you to ascertain your asset management needs. Whether you have dozens or thousands of properties to look after; whether you’re new to asset management or want to switch from another existing system.
Next we discuss your exact requirements, based on your number of assets, type of assets and how you like to work. Integrator Plus is built to be customisable and to meet your requirements. Rather than your data having to fit into an inflexible one-size-fits-all package.
We are happy to offer a demonstration of our asset management system, including a free 7 day trial using demo data. Giving you an excellent understanding of the benefits and features of Integrator Plus for you, your staff and your tenants.
If you liked what you tried, then we’ll give you an no obligation quote for a year’s licence with Integrator Plus. Not just for our standard asset management package, but for any add on modules. We can build a bespoke package for your organisation.
Transferring your existing data to Integrator Plus is a quick and simple process that we will take care of. We’ll action this as swiftly and efficiently as possible to ensure you’re up and running and managing your housing stock using Integrator Plus.
We’re proud of our customer focussed approach
"We have been using Integrator Classic to manage our stock condition data for about 4 years and moved to the cloud version, Integrator Plus, about 18 months ago. We have found the system really easy to use and packed with features that help us to analyse and plan for different approaches to stock investment.
System reporting is powerful as is the ability to build bespoke reports and to model future programmes of work taking account of financial needs but also the needs and perception of residents. The team are always thinking about the future needs of organisations and have introduced a number of new (optional) modules to cover things like energy and compliance.
As a small organisation, we think carefully about the software that we invest in and there are a number of stock condition systems we could choose from. For us, the key element is the quality and responsiveness of the support that we are offered - and at IHS, this is really first class. The team are friendly, helpful and knowledgeable, no matter who you speak to. They have been patient in taking us through the system, doubling back when we have needed it and have taken time to understand what matters to us and then to try to provide it. When we have queries or 'asks', the response is always very quick and really proactive. This is so important for smaller organisations who don't have lots of experts in-house or an IT team to call on. We can honestly recommend both the product and particularly the service."
Rutherglen & Cambuslang Housing Association
"I am writing to thank all the Integrator team, for all the service that you have given Rutherglen & Cambuslang Housing Association over the years.
The product is great and we are able to achieve all of our requirements for our ARC returns to the Scottish Housing Regulator.
Our Finance Department and External Auditors LOVE Integrator for our long term financial planning and component accountancy reports and forecasts.
We are very proud to spread the word on Integrator to other Scottish Housing Associations."
Newlon Housing Trust
“I personally have not seen anything on the market quite as comprehensive as this Asset Management System, which provides solutions to managing stock and assets on such a big scale.”
The East Kilbride Housing Association
“The Integrator team are like one big family and cannot do enough for their clients. Excellent communication and prompt service at all times and not forgetting an excellent modern product as well.”
“We are proud to have maintained our relationship with Integrator Housing Solutions and their asset management software since 2005. We regularly use Integrator and the Notus data capture software on behalf of Clients and we are always impressed with the level of support provided by IHS.”
West Kent Housing Association
“I have worked with Integrator Housing Solutions since 2002, Integrator is one of the simplest systems to use with great report functionality, and its simplicity not compromising on any of the asset data needed. One of the things I like best is its adaptability to custom the system to your needs. The Energy module is excellent with the ability to update, view and assess your energy data in terms of the EPC bands – and this been a huge benefit for many years. The team at Integrator are always happy to help and have worked so closely with us for many years!”
“Home Group have been using the Integrator system for many years. Their customer support and flexibility is excellent, as well as their ability to adapt to the nuances and changes to our requirements – they have done some fantastic tailored work for us.
The Asset Management system is very extensive, providing a wide range of solutions that manage our stock components, as well as some powerful new features such as the SAP Targeting & Improvements Modules.
We would highly recommend Integrator to any social landlord, large or small, when used as part of a comprehensive asset management approach.”